SHIPPING INFO

How much do I get charged for shipping?

FREE SHIPPING for orders over RM150 within Malaysia. Otherwise, RM7 within Peninsular Malaysia and RM9 for East Malaysia. For international destinations, fill in the city and country field on checkout page to view the shipping charges.

How do we deliver your orders?

For online orders, we currently ship at least twice a week using courier services like Poslaju, GDex and a few others. Expect to receive delivery within 3-5 business days within Peninsular Malaysia; 3-7 business days For East Malaysia.

Do we ship international?

Yes, we do. We currently ship to Malaysia, Singapore, Brunei, Indonesia, Thailand, Hong Kong, Australia, New Zealand & China. To find shipping charges, fill in the country and city fields and it will be automatically reflected. For other countries, email us.

How do I track my order?

Upon successful order completion and payment, you will be notified via email with the order number. Once the product has been posted, we will notify you with the tracking number for your convenience. Do check your junk mail folder just in case.

Can I arrange for self-collection?

No, we don’t. We have retailers listed on our “Find Us” page or you could contact us at hello@savannagoodness.com

How do I ship to a different address?

At delivery address field, key in your desired shipping address. This field is different from billing address if you prefer.

How soon can I expect to receive my order?

Shipment is typically quick. Estimated delivery to your door:
2-4 business days within Peninsular Malaysia
3-7 business days within East Malaysia
6-10 business days within Singapore
Send us an email for other countries’ delivery lead time

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